Hello, I'm trying to configure MIM Phone gate password reset (I've done all the steps outlined in Test Lab Guide: SSPR Integration with Windows Azure Multi-Factor Authentication) and I get the following errors:

Application log:

Unable to call.

Unable to call to user. Verify connectivity to Phone Service provider.

Workflow: 9c3aca59-a85c-437f-bb67-9ce5a70521d7

Request ID: a9fc08c9-0fdc-47e4-bdbc-218d66127dd7

FIM log:

1:

Microsoft.IdentityManagement.PhoneServiceProviderManager: System.TypeLoadException: An error occurred while loading the custom Phone provider DLL.  Please review the inner exception details. ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.TypeInitializationException: The type initializer for 'Microsoft.IdentityManagement.AzureMfaServiceProvider.Logger' threw an exception. ---> System.UnauthorizedAccessException: Access to the path 'C:\Program Files\Microsoft Forefront Identity Manager\2010\Service\AzureMfaProvider.log' is denied.

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)

   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)

   at System.IO.FileStream..ctor(String path, FileMode mode)

   at Microsoft.IdentityManagement.AzureMfaServiceProvider.Logger..cctor()

   --- End of inner exception stack trace ---

   at Microsoft.IdentityManagement.AzureMfaServiceProvider.Logger.Log(String message, Object[] args)

   at Microsoft.IdentityManagement.AzureMfaServiceProvider.Utils.GetValueFromXml(XmlDocument doc, String attributeName)

   at Microsoft.IdentityManagement.AzureMfaServiceProvider.PhoneAzureMfaProvider..ctor()

   --- End of inner exception stack trace ---

   at System.RuntimeMethodHandle._InvokeConstructor(Object[] args, SignatureStruct& signature, IntPtr declaringType)

   at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)

   at Microsoft.IdentityManagement.PhoneServiceProvider.PhoneServiceProviderManager.InitializePhoneServiceProvider()

   --- End of inner exception stack trace ---

   at Microsoft.IdentityManagement.PhoneServiceProvider.PhoneServiceProviderManager.InitializePhoneServiceProvider()

   at Microsoft.IdentityManagement.PhoneServiceProvider.PhoneServiceProviderManager.get_ExternalPhoneServiceProviderExists()

   at Microsoft.ResourceManagement.Workflow.Hosting.PhoneNotificationServiceImpl.InitiateCall(String phoneNumber, Guid requestId, Dictionary`2 deliveryAttributes)

   at Microsoft.ResourceManagement.Workflow.Activities.PhoneAuthenticationGate.InitiateCall()

2:

Microsoft.ResourceManagement.ResourceManagementException: ValidationError:UnableToInitiateCall

   at Microsoft.ResourceManagement.Workflow.Activities.PhoneAuthenticationGate.get_AuthenticationChallenge()

   at Microsoft.ResourceManagement.Workflow.Activities.AuthenticationGateActivity.Execute(ActivityExecutionContext executionContext)

   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)

   at System.Workflow.ComponentModel.CompositeActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)

   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(Activity activity, ActivityExecutionContext executionContext)

   at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)

   at System.Workflow.Runtime.Scheduler.Run()

3:

Microsoft.IdentityManagement.CredentialManagement.Portal: System.Web.HttpUnhandledException: ScriptManager_AsyncPostBackError ---> Microsoft.IdentityManagement.CredentialManagement.Portal.Exceptions.BaseException: ValidationError:UnableToInitiateCall ---> System.ServiceModel.FaultException: ValidationError:UnableToInitiateCall

   at Microsoft.ResourceManagement.WebServices.SecurityTokenServiceClient.RequestSecurityTokenResponse(Message request)

   at Microsoft.ResourceManagement.WebServices.SecurityTokenServiceClient.RequestSecurityTokenResponse(RequestSecurityTokenResponseType request, ClientOptionsHelper clientOptionsHelper, MessageBuffer& messageBuffer)

   at Microsoft.ResourceManagement.WebServices.Client.AuthenticationRequiredException.Authenticate(AuthenticationChallengeResponseType[] authenticationChallengeResponses, MessageBuffer& messageBuffer, ClientOptionsHelper clientOptionsHelper)

   at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetChallenge(String domain, String userName, ChallengeContext gateChallengeResponse)

   at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetNextChallenge(String domain, String userName, ChallengeContext gateChallengeResponse, FaultExceptionHandlerDelegate faultExceptionHandler)

   --- End of inner exception stack trace ---

   at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetNextChallenge(String domain, String userName, ChallengeContext gateChallengeResponse, FaultExceptionHandlerDelegate faultExceptionHandler)

   at Microsoft.IdentityManagement.CredentialManagement.Portal.Components.DriverBase.GetNextGate(IGateControl currentGate)

   at Microsoft.IdentityManagement.CredentialManagement.Portal.Reset.Next()

   at System.Web.UI.WebControls.Button.OnClick(EventArgs e)

   at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)

   at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)

   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

   --- End of inner exception stack trace ---

   at Microsoft.IdentityManagement.CredentialManagement.Portal.Site.ScriptManager_AsyncPostBackError(Object sender, AsyncPostBackErrorEventArgs eventArgs)

   at System.Web.UI.ScriptManager.OnAsyncPostBackError(AsyncPostBackErrorEventArgs e)

   at System.Web.UI.PageRequestManager.OnPageError(Object sender, EventArgs e)

   at System.Web.UI.TemplateControl.OnError(EventArgs e)

   at System.Web.UI.Page.HandleError(Exception e)

   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

   at System.Web.UI.Page.ProcessRequest()

   at System.Web.UI.Page.ProcessRequest(HttpContext context)

   at ASP.default_aspx.ProcessRequest(HttpContext context)

   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

4:

The error page was displayed to the user.

Details:

Title: Error

Message: An error has occurred. Please try again, and if the problem persists, contact your help desk or system administrator. (Error 3000)

Source:

Attributes:

Details: Microsoft.IdentityManagement.CredentialManagement.Portal.Exceptions.BaseException: ValidationError:UnableToInitiateCall ---> System.ServiceModel.FaultException: ValidationError:UnableToInitiateCall

   at Microsoft.ResourceManagement.WebServices.SecurityTokenServiceClient.RequestSecurityTokenResponse(Message request)

   at Microsoft.ResourceManagement.WebServices.SecurityTokenServiceClient.RequestSecurityTokenResponse(RequestSecurityTokenResponseType request, ClientOptionsHelper clientOptionsHelper, MessageBuffer& messageBuffer)

   at Microsoft.ResourceManagement.WebServices.Client.AuthenticationRequiredException.Authenticate(AuthenticationChallengeResponseType[] authenticationChallengeResponses, MessageBuffer& messageBuffer, ClientOptionsHelper clientOptionsHelper)

   at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetChallenge(String domain, String userName, ChallengeContext gateChallengeResponse)

   at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetNextChallenge(String domain, String userName, ChallengeContext gateChallengeResponse, FaultExceptionHandlerDelegate faultExceptionHandler)

   --- End of inner exception stack trace ---

   at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetNextChallenge(String domain, String userName, ChallengeContext gateChallengeResponse, FaultExceptionHandlerDelegate faultExceptionHandler)

   at Microsoft.IdentityManagement.CredentialManagement.Portal.Components.DriverBase.GetNextGate(IGateControl currentGate)

   at Microsoft.IdentityManagement.CredentialManagement.Portal.Reset.Next()

   at System.Web.UI.WebControls.Button.OnClick(EventArgs e)

   at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)

   at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)

   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

CorrelationId:

RequestId:

ErrorCode: 0

CaughtTime: 11/30/2014 07:46:47

Web Portal: FIM Password Reset Portal

Session Id: f3iuhlffibps0o55fjb1mu55

IP Address: 10.0.0.2

I can ping pfd.phonefactor.net. I entered my phone as the guide told me to ( +7 bla-bla-bla).

The data above this text is pseudorandom, brace yourselves.