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FIM CM - Manager Operations view not available in the portal home page (only for normal domain users who earlier had access to perform smart card ops)

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I just had my FIM CM setup upgraded from FIM CM 2010 to FIM CM 2010 R2 with SP1. After the configuration is complete, I have noticed that some of the users who earlier had access to manage the smart cards, by having access to perform workflow actions such as Enroll Smart Cards, Unblock Smart Cards and all do not get the 'Manager Operations' view in the new FIM CM homepage (FIM CM 2010 R2).

 

I have compared the web.config of the old and new setup and they both are almost the same. While accessing the portal using a domain admin account, I get the Manager Operations as well as 'Manage my Info' views. For a normal user, even though it has Smart Card management functions, its not showing the 'Manager Operations' view.

 

The issuing CA is same as before.

 

Please help me out understand which setting has to be changed in the new setup to ensure that the users who have permissions for workflow tasks can have access to the 'Manager Operations' view as well.


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